Care stories

Read a few of our client stories & care reviews.

What People Say About Us

Whether it's a comment from one of our residents or their loved ones, we pride ourselves in the rapport we have built up over the years.

The staff have gone over and beyond to assist us in helping mum move into the home in a very difficult time for us all. Mum has received great care and is treated like a family member. She is shown respect and kindness and she is very well looked after. The atmosphere in the home is very relaxed and
every time I visit I am impressed with the welcome I receive. Mums room is comfortable and spotless. We know mum is in good hands there.

Georgina M

(Daughter of Resident)

Lovely, patient staff who genuinely care and show compassion to all residents. Dad's dignity is always respected.
Food is perfect. Dad enjoys everything. He's not really one to take part in activities - he's always been like that!
He's really happy here which takes the worry from my shoulders. Bournville Grange should be congratulated. I really appreciate all you do for Dad.
Thank you.

Jan M

(Daughter of Resident)

Staff have been friendly, welcoming and warm. You can see that they have taken time to get to know our friend whom we visit.
They have worked hard to adjust to her needs, made her comfortable and encouraged her with her interests and preferences.
Bournville Grange itself is a very clean place with a relaxing atmosphere.
There are lots of lovely places to sit, wide windows, huge and stunning garden, friendly pets. We've heard that the food is fantastic! I'm very impressed with Bournville Grange

Jess A

(Friend of Resident)

On the whole, I and my brothers have been very happy with all aspects of the care given to our brother and have always found all staff friendly and helpful. Today's photo event was brilliant and must have taken a lot of time in planning, so well done all of you.

Charlotte A

Sister-in-Law of Resident

My mother wasn't at Tudor House for very long before she passed away but the care she got from all the staff was excellent, they even make family welcome. Some residents go out to the local church, cafe's, etc, which I think is really good for them. Mom's last few months were happy and that's all we wanted for her. A big thank you to Tudor House.

Kym W

(Daughter of Resident)